Nimra Ishfaq

I am a Product Analyst working with Google (via HighSpring).I hold a Master’s in Information Sciences from the University of Texas at Austin.

Over the past two years, I have contributed to research on AI chatbots for mental health support, reflective tools for AI interactions, automated harassment detection, and the generation of clinical timelines. I have co-authored several papers in collaboration with Dr. Munmun De Choudhury at Georgia Tech, Dr. Angel Hwang at the University of Southern California, and Dr. Jiaying Liu at Nanyang Technological University.

I am currently seeking PhD opportunities in HCI studies.

View research

01Research Manuscripts

Google Scholar

"I Talked an AI Chatbot, So What's Next?" How U.S. Young Adults Imagine Responsible AI for Emotion Coping

Jiaying Liu, Nimra Ishfaq

arXiv preprint

CounselReflect: Opportunities and Challenges for Designing Tools to Support Self-Reflection on Mental Health and Well-Being Conversations with AI

Yahan Li, Chaohao Du, Christopher Chun Kuizon, Zeyang Li, Nimra Ishfaq, Shupeng Cheng, Angelica Yinling Sun, Adam C. Frank, Angel Hsing-Chi Hwang, Ruishan Liu

arXiv preprint

CliniCIRCA: A Modular LLM Framework for Constructing Longitudinal Mental Health Patient Journeys from Raw EHR Narratives

Aiwei Ivy Zhang, Nimra Ishfaq, Mohit Chandra, Santiago Alvarez Lesmes, Adam Coscia, Khatiya Chelidze Moon, Xiaohan Ding, Munmun De Choudhury

arXiv preprint

Context-Aware Detection and Victim-Centered Response Generation for Online Harassment in Private Messaging

Pinxian Lu, Nimra Ishfaq, Emma Win, Morgan Rose, Sierra R Strickland, Candice L Biernesser, Jamie Zelazny, Munmun De Choudhury

arXiv preprint

LGBTQ+ Experiences with Authoritarian Parenting Practices During Childhood

Amy Stone, Armin Dorri, Nimra Ishfaq, Phillip Schnarrs

OSF preprint

02Workshop Presentations

Exploring How AI-Driven Mental Health Chatbots Impact User Wellbeing

Nimra Ishfaq, Aditya Surendranath, Ishita Jain

UC Irvine · CALD-AI Workshop: Culturally Aware & Linguistically Diverse AILink

03UX Research & Design

Mental Health AI Guidelines

Literature reviews · User research · Prompt design

Mental Health AI Guidelines

Guidelines and design patterns for AI-driven mental health chatbots

View case study
Art ImmHERsive

Surveys · Interviews · Usability testing · Wireframing

Art ImmHERsive

Enhancing learning outcomes through engagement with AR

View case study
CapMetro

Interviews · Digital accessibility · IA

CapMetro

Making public transit accessible for people with visual disabilities

View case study

04Experience & Education

Research Experience

Social Dynamics and Wellbeing Lab, Georgia Institute of Technology

July 2025 – Present

Human AI Ecosystem Lab, University of Southern California

June 2026 – Present

UT Austin & Nanyang Technological University

Jan 2026 – Sep 2026

Pride HEALS Lab, UT Austin & University of Pittsburgh

Aug 2024 – June 2025

Professional Experience

Product Analyst

Google via HighSpring — Austin, TX

Oct 2025 – Present

Research Consultant

Seed Collaborative — Remote

Jan 2026 – July 2026

Graduate Teaching Assistant

University of Texas at Austin

Aug 2022 – May 2024

Social Policy Researcher

International Commission of Jurists

Feb 2021 – Aug 2022

Education

M.S. Information Sciences

University of Texas at Austin

BA (Hons) English Literature

Kinnaird College for Women